Privacy Policy

Privacy Policy

Community Works Project
Effective Date: September 1, 2025
Last Updated: September 1, 2025

Contact Information

DHS East County Family Service Center
11826 NE Glisan Street
Portland, OR 97220

DHS Gresham Office
635 SE 223rd Ave
Gresham, OR 97030

Email: welcometoCWP@communityworksnw.org
Phone: (971) 427-1653

Introduction

Community Works Project ("we," "us," or "our") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including but not limited to:

  • Name and contact information (email address, phone number, mailing address)
  • Demographic information
  • Information related to services you request or receive
  • Communication preferences
  • Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • IP address and browser type
  • Operating system and device information
  • Pages viewed and time spent on our website
  • Referring website addresses
  • Cookies and similar tracking technologies

Sensitive Information

As a social services organization, we may collect sensitive information necessary to provide services, including:

  • Financial information (for eligibility determination)
  • Health-related information (when relevant to services)
  • Family composition and circumstances
  • Government assistance status

How We Use Your Information

We use the information we collect for the following purposes:

  • Providing requested services and support
  • Communicating with you about our programs and services
  • Processing applications and eligibility determinations
  • Improving our website and services
  • Complying with legal and regulatory requirements
  • Conducting research and evaluation (in de-identified form)
  • Sending newsletters and program updates (with your consent)

Information Sharing and Disclosure

We may share your information in the following circumstances:

With Your Consent

We will share your personal information when you have given us explicit consent to do so.

Service Providers

We may share information with trusted third-party service providers who assist us in operating our website and providing services, subject to confidentiality agreements.

Legal Requirements

We may disclose information when required by law, court order, or government regulation, including:

  • Mandatory reporting requirements
  • Compliance with funding source requirements
  • Response to legal process or law enforcement requests

Emergency Situations

We may disclose information when necessary to protect the safety and welfare of individuals or the public.

De-identified Data

We may share aggregated, de-identified information for research, evaluation, or reporting purposes.

Data Security

We implement appropriate technical, administrative, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary based on:

  • Legal and regulatory requirements
  • Funding source requirements
  • Operational needs
  • The nature of the information

Your Rights and Choices

Depending on applicable law, you may have the following rights regarding your personal information:

Access and Correction

You have the right to request access to and correction of your personal information we maintain.

Communication Preferences

You may opt out of receiving non-essential communications from us by:

  • Clicking unsubscribe links in emails
  • Contacting us directly at welcometoCWP@communityworksnw.org
  • Calling us at (971) 427-1653

Data Portability

You may request a copy of your personal information in a portable format.

Deletion

You may request deletion of your personal information, subject to legal and operational requirements.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. Disabling cookies may limit some website functionality.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13 without parental consent. However, we may collect information about children when necessary to provide family services with appropriate parental/guardian consent.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Updating the "Last Updated" date
  • Sending email notifications for significant changes (when applicable)

Compliance

This Privacy Policy is designed to comply with applicable federal, state, and local privacy laws, including but not limited to:

  • Health Insurance Portability and Accountability Act (HIPAA), where applicable
  • Family Educational Rights and Privacy Act (FERPA), where applicable
  • Oregon state privacy laws
  • Other applicable privacy regulations

This Privacy Policy was last updated on September 1, 2025. Please review this policy periodically for any changes.